Australian parcels are shipped via Australia Post. We offer two options for shipping,
Standard delivery $6.99
Express delivery $15
Tracking will be sent via email for all orders once shipped.
HOW LONG DOES IT TAKE TO ARRIVE?
When you place an order on our online store, you will receive a confirmation via email or SMS. Shortly after, you will receive an email informing you that your order has been packed and is ready to be shipped, along with your tracking number. Once this email is received it means you are now able to track the status of your parcel.
We are located in QLD, so there are varying times for orders to arrive (dependent on your location):
Standard Shipping: 2-5 Business Days
Express Shipping: 1-3 Business Days
Delays with Australia Post are out of our control, and on occasions your parcel may take longer than the allocated times above.
We currently ship internationally to New Zealand, United States and Canada. All orders are sent with Australia Post Standard Delivery. Tracking is available to all international customers, and will be sent to you via email.
New Zealand: 5-10 Business Days
USA & Canada: 7-15 Business Days
CUSTOMS AND IMPORT DUTY
Items for delivery to countries outside of Australia may be subject to customs duties and taxes levied by the destination country. For any parcel shipped outside of Australia, you as the recipient will be liable for all import duties, customs and local sales taxes levied by the country you are shipping to. If you refuse your delivery, you are responsible for the original delivery charges, any applicable tax and duties charges, and the cost of returning the package. Please Contact Us if you have any questions
INSALT SOCIETY is not responsible for any damaged or lost goods.
INSALT SOCIETY reserves the right to deny a refund of the merchandise returned if they do not meet the requirements of our return policy.